Charter Internet outage, fios internet bills to affect tens of thousands, FCC says
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Comcast is experiencing network and internet outages across the country and will begin charging customers for internet services Monday, according to the Federal Communications Commission.
Comcast announced in a blog post Monday that it is experiencing “network and internet outage” across the nation and that it will begin to charge customers for services, including internet services.
Comstock via APC customer service reps are seen outside a Comcast facility in New York, April 3, 2017.
ComStock via APA Comcast’s Internet outage is affecting hundreds of thousands of customers and it is taking up to a month to resolve issues with their services, according a notice from the FCC’s Public Utilities Commission.
The notice notes that Comcast has notified the commission that it has not been able to resolve the issue.
The commission is currently conducting an investigation into the issue, which was discovered on Monday, and is working to determine the scope of the problem and determine if additional measures should be taken.
The FCC is also looking into the extent of the issue and is asking for comments on the proposed regulations.
ComCast says it is working with customers to get the most out of their services.
Comcast will offer a special promotion to customers that get their internet on Monday through the end of the month, and customers can also sign up for its Comcast Plus service, which includes a discount for those who sign up on a first-come, first-served basis.
Comics fans are among those affected.
The blog post says customers who do not have a Comcast account can sign up at Comcast.com.
ComScore, a research firm that tracks online shopping behavior, found that a whopping 67 percent of U.S. Internet users are affected by Comcast’s outage.
Comixology’s web hosting company is also experiencing problems with its websites, with some users having to login to their accounts.
The FCC has not yet issued a comment on the issue as of Tuesday morning.
Comcast is experiencing network and internet outages across the country and will begin charging customers for internet services Monday, according…