Charter Internet outage, sparklight internet outage cause $1.5M loss, $1M of damages
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The owner of Sparklight internet service in Georgia reported the internet service outage at 11:05 p.m.
ET Tuesday and is now saying the company has lost $1 million in revenue.
Sparklight is a provider of internet access for Georgia residents.
On Tuesday afternoon, the company’s CEO, Paul Stinson, said Sparklight had been hit with a network failure.
“It’s a network outage,” Stinson said, according to the Atlanta Journal Constitution.
“We had a significant number of users impacted by it, but not all of them, as the majority of them have been restored.”
According to Stinson’s statement, the outage affected Sparklight customers who had access to the internet through Sparklight’s Atlanta, Atlanta, Athens and Augusta locations.
He added that Sparklight is working with the state to recover the money it has lost, and that it is working to restore all its services by the end of the week.
Stinson’s company had been operating a fiber optic network called Sparklight Fiber that had been up and running since March.
It was only when Sparklight announced it would be cutting the fiber connections that it suffered a network issue, according a company statement.
“While we are thankful for all the support we have received from Sparklight over the last few months, the impact on Sparklight was a significant loss to our customers,” the company said in a statement.
Stenson said in the statement that Sparkline is still working to make sure it has a working, robust network that can serve all of its customers.
The company’s website shows a page with the names of all its affected customers.
Stinson also said the company is “working to ensure all Sparklight locations are fully operational.”
SparkLight also has some employees at the Georgia Institute of Technology who have been impacted by the outage.
“Our company is devastated by this loss,” the Georgia Tech spokeswoman told Fox News.
“Sparkline is a small company, and we are working closely with Sparkline and the state of Georgia to recover any funds that may have been lost.
The campus is fully open, and many campus staff are now receiving work orders.”
In addition to the network outage, the internet outage caused significant disruption to Sparklight Internet service in Atlanta.
Stenson told Fox that the company was experiencing significant network issues in Atlanta, and he said that SparkLight was not able to offer any more service to its customers until it received additional information about the network.
“I have no idea how we’re going to be able to continue to offer services in Atlanta,” Stenson said.
“If we’re not able for whatever reason, we’re probably going to have to shut down Sparkline completely.”
Stinson said that he had “a number of people coming in on Thursday night to say hello to Sparkline,” but said that “we’ve never had any problems.”
Stenson also said that there was no evidence that the outage was connected to a major cyber attack.
“The information that was sent to us today was that Sparkletime had suffered a minor network outage that caused significant impact to SparkLight,” he said.
Stanton told Fox he was confident that Sparkle internet service would be restored by the weekend.
The owner of Sparklight internet service in Georgia reported the internet service outage at 11:05 p.m.ET Tuesday and is now…